How to Delete Your Data

Disconnect a TikTok account

In the app, open Accounts, find the account and choose Disconnect. This:

asks TikTok to revoke our access, and deletes that account's tokens from our servers;
deletes that account's posts and uploaded media from our servers.

It does not delete anything already published on TikTok.

Delete your whole account

Open Settings → Delete account and type your email address to confirm. Everything is deleted immediately: your account, all connected TikTok accounts and their tokens (we ask TikTok to revoke them), your posts, uploaded media and API keys, and your sign-in sessions.

Our database backups roll over every day and are kept for 7 days, so your data also disappears from backups within 7 days.

Remove the app's access in TikTok

You can also remove Rewire Labs Scheduler's access in TikTok's settings, where TikTok lists the apps you've connected. After that, the tokens we hold no longer work. To delete what we stored as well, disconnect the account in the app or delete your account as described above.

Ask us by email

Email connect@rewirelabs.app from your account's email address and ask us to delete your data. We delete it within 30 days and confirm by email. If you write from a different address, we may first need to confirm that the account is yours.

Content already on TikTok

Deleting your data here doesn't remove posts that were already published on TikTok. Delete those in the TikTok app. TikTok's own privacy policy covers the data TikTok holds.

What remains afterwards

Our server logs, which include IP addresses, are kept for up to 14 days, and database backups for up to 7 days, after which they are deleted.